Remant Group is building a sustainable strategy
As innovative Transport and Customs Architects, we are building a sustainable business strategy to which corporate social responsibility is inseparably linked. In this way, we want to help provide an answer to the challenges we all face. We do this for our clients, together with our partners, paying attention to our employees and our environment. Because this is how we guarantee that the exciting world of logistics and customs can also offer future generations a bright future.
We live in challenging times. The way we work is being affected by multiple geopolitical, economic, social and environmental challenges. It is therefore vitally important that we monitor how certain trends are evolving and which risks they entail.
We conducted an extensive exercise to reformulate our strategy for the years to come. But this does not mean that the outcome is a break with the past. On the contrary, the exercise shows that we have evolved and have adjusted several items due to the changing risk landscape, but also introduced many new aspects.
Read the full sustainability report
To the reportOur sustainable strategy consists of four cornerstones
1.
Sustainable transport solutions
Sustainable transport solutions
As the Remant Group, we provide innovative and flexible supply chain solutions that are tailored to our customers’ transport needs in the most cost-effective way. Thanks to our network and our knowledge, we can always use the most optimal means of transport. We are constantly trying to reduce the total environmental and social footprint of our activities by looking for sustainable logistics alternatives. We want to lead the way in providing green logistics and the transport of circular materials.
Our solutions
1.1 Synchromodal solutions
We play a coordinating role in our extensive logistics network. Here, thanks to our expertise and our available options we can respond very flexibly and give our customers the reliability and efficiency they are looking for. We make optimal use of all modes of transport tailored to the needs of every customer and the logistics flow.
Our approach1.2 Sustainable and efficient logistics
We want to limit the environmental impact of our own operations as much as possible and take responsibility for our energy, vehicle fleet, property management and purchasing policy.
Our approach1.3 Support for circular models
We strongly believe in the need for economic growth with no further impact on the depletion of resources. As a logistics director, we want to contribute to this by helping our customers with the optimal transport of circular material flows.
Our approachSynchromodal solutions
- We are setting up systems and procedures to map and measure synchromodal solutions. This allows us to offer sustainable re-routing and optimization.
- We are training and encouraging our employees to present the various options to the customer.
- We are developing a standard tariff scheme so that the synchromodal solution can fully come into its own.
- We are strenghthening multimodal transport by expanding the network.
- We are working on knowledge development in our teams in the field of organization and control.
Sustainable and efficient logistics
- At the level of our business operations, we are trying to limit our CO2 emissions. We are doing this by monitoring our CO2 footprint and CO2 reduction plans for Scope 1 and Scope 2 every six months.
- Based on our range of services, we are focusing on numerous initiatives that help customers reduce the CO2 impact of their transport.
- We have developed our own Qubus tool for CO2-efficient solutions and are continuing to add new features.
- Thanks to the tool with API integration, we can clear goods faster and more efficiently.
Support for circular models
- We promote circular activities through REKUPP by facilitating the transport of recyclable materials and reusable raw materials.
- We actively look for partnerships with companies in the recycling sector and the circular economy so that we can provide them with full-service solutions in the logistics chain.
- We co-invest in research initiatives that help increase circular activity.
2.
A great place to work and grow
A great place to work and grow
Our employees and their expertise are the most important assets in our group. We cherish that. We take targeted initiatives to ensure that everybody can develop and grow with us in a balanced way. This is inspired by the belief that we must offer opportunities to everybody.
By working specifically on our employees’ welfare and well-being, we ensure that we all stay healthy together. Our family business culture exudes that desire to care for each other.
Our solutions
2.1 Offering opportunities
We provide opportunities to everybody who wants to learn and grow. We want to create a motivational learning and growth environment for our employees. That way, we can make sure that they remain agile in a rapidly changing world.
Our approach2.2 Healthy employees
We encourage our employees to work on their mental and physical well-being. We take measures to ensure a healthy work-life balance for our employees, and to provide them with a pleasant and stimulating working environment so that they enjoy coming to work.
Our approach2.3 Family DNA
We attach great importance to the family character of our group. The Remant DNA is recognizable for everybody in the various companies, both at home and abroad. We also want to continue to use this as our strength as we grow further.
Our approachOffering opportunities. How are we already doing this?
- We have an open corporate culture with opportunities for everybody, regardless of origin, skin color, disability, ...
- With us, eagerness to learn and potential take precedence over diplomas.
- All our new employees are guided through an extensive onboarding process so that they immediately feel at home.
- Through the Remant Academy, we offer a platform for learning and further development.
- Based on our HR policy, we focus on opportunities and personal growth.
- Together with external partners, we provide a range of coaching and executive training.
- We offer everybody in our company the opportunity to express their views about certain trends and choices and how we can best react to them.
Healthy employees. We work on this together!
- We are promoting a healthy lifestyle among our employees (bicycle policy, fruit baskets, ...)
- Through our Remant Health Club, we are working on our employees' physical and mental health.
- We are investing in workplace ergonomics.
- We organized a sporting challenge in which we covered the distance around the earth with the team by cycling, running and walking.
- We have established a balance that includes working from home and flexible working.
- We conduct employee surveys that focus on wellbeing and internal communication.
Family DNA
- We are strongly committed to activities and communication in which we make our AIRE values (appreciation, integrity, respect, engagement) visible and tangible in the workplace.
- We are all part of one group and one big family. We also want to transfer our values to our offices in the United States and France.
- We focus on multilingual communication so that our foreign branches also continue to be involved in internal policy.
3.
Sustainable and efficient processes
Sustainable and efficient processes
Our goal is to provide our customers with a full-service solution. Operational excellence and continuous improvement are essential for guaranteeing top quality. As a system integrator, we have created the best preconditions for this. Because we are open to new technology, we can keep focusing on the future. We work with up-to-date software and cloud applications and actively monitor the evolution of the digitization process. We consistently invest in relevant applications in our sector. Our data and that of our customers is secured according to the highest standards.
Our solutions
3.1 Customer-oriented
Every day, we use our many years of expertise to help our customers throughout the entire process of transporting their goods or materials. Together, we always look for the best solution and we make a difference thanks to our commitment and our in-depth knowledge of our customers' sectors and products.
Our approach3.2 Focus on system integration
As Transport Architects of complex flows, we try to achieve maximum integration between the systems of our customers and suppliers. In this way, we can fulfil our promise of efficient, sustainable and flexible transport solutions.
Our approach3.3 Operational excellence
We guarantee our customers that we work efficiently. Optimized internal processes, clear service level agreements and a critical mindset aimed at continuously improving our processes are our starting point.
Our approachOur customer-oriented approach
- Based on the dedication of our people and the power of our systems, we aim to excel in the level of service we provide.
- We are continuously investing in knowledge of the sector and the customer's business/markets so that we can always make a difference and provide the best possible solution.
- We are opening our network to our customers and sharing opportunities with them.
- We are responding to new trends, flows and opportunities and are deploying a specific approach to this in the market.
- We always listen to feedback from our customers and do something about it!
We focus on system integration
- Thanks to our extensive system integrations, our customers can easily place their orders from their own ERP systems. Customers can track the transport flow from order to fulfilment and invoicing.
- We have been investing in the development of our own R&D and innovation department for many years. This makes us a pioneer in the field of system integration using EDI and API.
- We apply strict cybersecurity and data protection standards to secure our systems. For example, multi-factor security is a matter of course for us.
We like to excel in operational excellence
- We are constantly working on process optimizations to organize our customers' flows as efficiently as possible in terms of time, costs and environmental impact.
- We have a clear IT and application strategy that is aimed at simplifying, standardizing and automating the day-to-day processes.
- We optimize our planning and operations in a process of continuous improvement and have a full-time position for process optimization and process simplification for each BU.
- We limit manual input through RPA and data scraping.
- We use extensive quality dashboards, and we monitor our service level agreements.
- We arrange systematic checks and audits.
4.
Cooperative partnerships
Cooperative partnerships
Together, we are building reliable long-term relationships with our customers and other stakeholders. We work according to the values of the Remant Group: Appreciation – Integrity – Respect – Engagement. We translate these company values into specific actions. we are actively involved in our surroundings. This is reflected in the openness and transparency that we offer but also in our support for socially relevant projects.
Our solutions
4.1 Long-term collaboration
We work with several trusted partners and suppliers on every continent. These partners guarantee smooth operation and follow up on the transport agreements we have made with our customers. We also try to find partners and suppliers who share our approach to sustainability and, where possible, we also encourage them to adopt that approach.
Our approach4.2 Open communication and transparency
Based on our values of integrity and respect, we try to be open with all our stakeholders. We want to be an example of good governance and business ethics. We honor our commitments, and we report on them in a transparent way.
Our approach4.3 Social engagement
As a company, we do not exist in a vacuum. We take responsibility for our actions, and we support specific sector initiatives and more general good causes. We also try to communicate our exemplary role in terms of sustainability to our stakeholders.
Our approachLong-term collaboration
- We like to commit to long-term partnerships with our customers and suppliers, and regard them as partners. Together, we ensure that we strive for the same level of quality and apply the same standards.
- We develop relationships in an open way and believe in the power of ecosystems, where each partner can properly valorize their own added value.
- We evaluate our partners based on a scoring model, both on land and at sea. This model consists of the parameters quality, safety, service and flexibility.
Open communication and transparency
- We have a long history of corporate governance based on the Buysse code. Our committed Board of Directors monitors the strategic direction of the group.
- We actively participate in knowledge events of employer and sector federations and networks such as the Family Business Network. We never hesitate to propagate our thought leadership.
- We have a code of conduct for employees and suppliers that is implemented group-wide.
- We conduct strategic customer conversations.
- We have an enterprise risk management system in place with which we identify the wider ESG risks as well as more economic, operational and financial risks.
Social Engagement
- We support social, sporting and cultural organizations.
- We give a second life to our IT equipment through Close the Gap.
- We engage in professional networks (Etion, Voka, Plato).