As Transport Architects of complex flows, we try to achieve maximum integration on the systems of our customers and suppliers. In this way, we can fulfil our promise of efficient, sustainable and flexible transport solutions. To follow the trend towards digitization, a company needs the vision and resources to be able to integrate between systems. We made the choice to evolve into an innovative technical forwarder that can provide considerable support to customers through automation and integration. This also contributes to operational excellence.

#action – IT innovation strategy 
One of the major cornerstones of our IT innovation strategy is the integration of our software system into that of the customers. We try to limit labor-intensive and error-prone manual entries by using RPA, API and smart dashboards. Even customers with a more rigid IT platform can still enjoy the benefits of automation through RPA without having to adjust their own systems.

How do we further commit to systems integrations? 

» Providing API/EDI integrations with our customers’ systems, where possible.
» Handling complaints and claims carefully using a standard registration procedure.
» Developing RPA (Robotic Process Automation) solutions for customers and suppliers with whom we cannot integrate through EDI/APIs.